SALES TERMS

 

Purchase process

The presents, which wanted to be purchased, have to be selected and added to the shopping basket by clicking on the appropiate icon.

The shopping basket shall include the reference of the present selected, name and surname, the amount, mail address and telephone.

Prices and taxes are marked in each case, made out in euro (€), and they include VAT in Spain.

Per a l’emissió de les corresponents factures, t’agrairem que ensenviïs les tevesdadesfiscals al nostre email de contacte.

Fort he issue of invoices, we would be grateful if you send us your tax data to our contact e-mail.

Purchase confirmation

Once the purchase order is properly completed and the payment has been made online, you will receive a mail of your order with the gift card.

Personal information

The order form will request the personal information which will be added to our data base in order to be able to process the order and to facilitate your future purchases in “Els Casals”. This also means that you will be able to access your personal data and information about your orders.

Payment terms

Your purchases will be paid by credit or debit card (VISA, VISA Electron, Mastercard and AMEX). Other payment methods won’t be allowed. For payments by credit and debit card, the charge will be made online, that is, in real time, through the payment gateway Redsys of the finantial institution Caixabank, once the data have been checked.

Once the transaction has been confirmed, the order number will be communicated through the website.

At the same time a mail will be sent with the description of the order and the personal information that has been communicated. Failure to receive this mail could be due to a temporary problem in the communication network or some written error of the imput e-mail address. In both cases it is advised to contact with us.

Private Information Security

Thel restaurant ElsCasals is obliged to protect prívate information. Personal data , collected when you are online on our  commercial website, will be only used to treat your order. We won’t sell, rent or disclose your personal data to any person (nor third parties).

Personal Information security

The shipping order (with your billing information) will be made through a secure server. At the same time, the transmissions of data messages will be protectes against unanthorised access by third parties. The only purpose to use this information is to ensure the proper operation of the purchase.

Right to return the product and period of retraction

You have the right to withdraw your present contract in a period of 14 days, without having to justify it.

The period of withdrawal will expire in 14 days, from the date you or a third person requested by you, got the present.

To exercise the right of withdrawal, you will havw to send us a written requirement to Els Casals, Els Casals, s/n, 08517 Sagàs, Barcelona, telephone +3493 82512oo, e-mail: elscasals@elscasals.cat, facilitating your name, post address, telephone number and e-mail, with your decision of withdrawing the contract with a clear statement ( for example a letter sent by post or mail).

To accomplish the period of withdraw, it’s enough that the communication about your right of dismissal is sent before the maturity of the period of withdraw.

Consequences of the dismissal

In case of dismissal for your part, we will return all payments recieved from you without improper delayings and always in a period of 14 days from the momento you inform of your decisión of withdrawing  the contract. We will proceed to make the repayment using the same payment method than you in the initial transaction unless you hadn’t noticed specifically the opposite. In any case, you won’t incur expenses as a result of the refund.

Changes in the sales terms

These conditions can be modifiedin any momento, in supporting of legal changes or the developing of this website and the products offered. And in any case, customers will be informed about these modifications with a notice on our home page.

Acceptance of the sales terms

The purchase of some product  offered in this website, means the knowledge and acceptance of the legal conditions sales terms and legal notice of this website.

If you have any doubt about our general sales terms, we would be grateful if you contact us in ElsCasals, s/n,

08517 Sagàs, Barcelona. Telephone: +34 938 251 200  Mail: elscasals@elscasals.cat

Contacte amb nosaltres

Telèfon:
+34 938 251 200

Correu electrònic: elscasals@elscasals.cat

On ens trobaràs

Els Casals, s/n,
08517 Sagàs, Barcelona

Horari migdia

de 13.00 a 16.00h

Menús degustació
fins a les 15.00h

Horari nit

de 20.30 a 22.30h

Menús degustació
fins a les 22.00h